Self service software for Hospitality, Retail and Healthcare from ICRTouch. Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff.
Benefits
- SelfService can be used as an order point kiosk, at the table or for drive thrus.
- Reduce queues and over crowding.
- Advertise on the standby screen.
- Upsell with prompts.
- Payment is upfront reducing erroneous orders.
- Self Service is dependable. It doesn’t arrive late and provides a consistent service to every customer.
- Clear easily identifiable allergen info.
- Pairs with CollectionPoint digital displays.
Key Features
Order Point – The clear and easily • identifiable allergen information on each product means that users don’t have to
search elsewhere or ask a member of
staff if the product is safe for them or their • children.
At The Table – With SelfService at the • table your customers aren’t left waiting to order. It speeds up customer turnaround
time increasing your profits. Encourage customers to impulse buy throughout their sitting.
Drive Thru – Free staff from their intercom and till. Payments at the kiosk also eliminate the the need for a second payment window, streamlining customer flow from order straight through to the pick up window.
Advertise – The standby screen can be used as digital signage to passively interact with customers as they walk by.
Upfront – Compulsory payment at the time of order reduces the risk of erroneous orders being made.
Dependable – SelfService will always get to work on time and doesn’t call in sick.
CollectionPoint – Pair SelfService with CollectionPoint. Customer receipts will be assigned a printed ticket number, whilst the order is sent straight through to your CollectionPoint display screen.
Payment Methods – Let your customers choose if they would like to pay at the order point or at the counter. Our EFT solutions accept chip & pin, contactless and mobile payment methods.