SelfService

Self service software for Hospitality, Retail and Healthcare from ICRTouch. Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff.

Benefits

  • SelfService can be used as an order point kiosk, at the table or for drive thrus.
  • Reduce queues and over crowding.
  • Advertise on the standby screen.
  • Upsell with prompts.
  • Payment is upfront reducing erroneous orders.
  • Self Service is dependable. It doesn’t arrive late and provides a consistent service to every customer.
  • Clear easily identifiable allergen info.
  • Pairs with CollectionPoint digital displays.

Key Features

Order Point – The clear and easily • identifiable allergen information on each product means that users don’t have to
search elsewhere or ask a member of
staff if the product is safe for them or their • children.

At The Table – With SelfService at the • table your customers aren’t left waiting to order. It speeds up customer turnaround
time increasing your profits. Encourage customers to impulse buy throughout their sitting.

Drive Thru – Free staff from their intercom and till. Payments at the kiosk also eliminate the the need for a second payment window, streamlining customer flow from order straight through to the pick up window.

Advertise – The standby screen can be used as digital signage to passively interact with customers as they walk by.

Upfront – Compulsory payment at the time of order reduces the risk of erroneous orders being made.

Dependable – SelfService will always get to work on time and doesn’t call in sick.

CollectionPoint – Pair SelfService with CollectionPoint. Customer receipts will be assigned a printed ticket number, whilst the order is sent straight through to your CollectionPoint display screen.

Payment Methods – Let your customers choose if they would like to pay at the order point or at the counter. Our EFT solutions accept chip & pin, contactless and mobile payment methods.

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