Fewer mistakes
Digital tickets replace handwriting, so orders are right first time and fewer dishes go back.
Handhelds & table service
Handheld ordering, right at the table.
Take orders on a handheld at the table, in the queue or in the beer garden. They go straight to the kitchen and bar, with allergies and special requests included.
+44 (0) 2890 991 247Mon–Fri 9am–5.30pm
In short: handheld order pads cut mistakes, turn tables faster and let staff take payment at the table. On ICRTouch this is PocketTouch; on Yes!Sensei, the bill goes to a Dojo Pocket handheld.
How it helps.
Faster tables
Orders reach the kitchen straight away, and payment at the table frees it up sooner.
Allergies and requests
Special requests and allergy notes go to the kitchen with the order.
Floor plan in hand
Name tables, see each table’s status and bill, and move a bill if guests move.
Beer gardens too
Customers can sit where they like and staff will find them on the floor plan.
Payment at the table
Take card payments and close the bill without walking to the till.
Which of our systems does it.
We’re independent and sell four EPOS systems. Here’s how they handle it.
PocketTouch handhelds with a multi-level floor plan, linked to TouchPoint and TouchKitchen.
Pay at table: push the bill from the till to a Dojo Pocket handheld and split it by item, seat or amount.
Using a different system, or not sure? Ask us and we’ll tell you what it can do.
With ICRTouch handhelds our staff take orders at the table and online orders come straight through to the till. EPOS NI installed it, trained the team and are there when we need them.
The Nines, Bangor
Common questions.
What owners ask us about this.
Do handhelds work outside in a beer garden?
Yes. The floor plan lets customers sit where they like, and staff can still find them and send their order.
Can staff take payment at the table?
Yes. Staff can take card payments at the table and close the bill there.
Will the kitchen see allergy notes?
Yes. Special requests and allergy notes go through with the order.
How much does it cost?
It depends on how many tills, handhelds and screens you need, and which system suits you. Our EPOS cost guide explains what drives the price, and a free demo gets you a clear quote.
See it working in your venue.
Book a free demo. We'll show you the set-up that fits, answer every question, and give you a clear quote.
+44 (0) 2890 991 247Mon–Fri 9am–5.30pm