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Acceptable Usage Policy

EPOS NI and Brisk Technology are trading names of Enhuk Limited, a company registered in Northern Ireland (company number NI646709) with its registered office at Unit 1 Block A, Scrabo Business Park, Jubilee Road, Newtownards, Co. Down, N. Ireland, BT23 4ZP.

This Acceptable Usage Policy (“AUP”) applies to all customers and users of any service we provide, including web hosting, email, domain services, websites, EPOS and other online or connected systems, and related services (together, the “Services”). It supplements our Terms and Conditions; words defined there have the same meaning here. By using the Services, you agree to comply with this AUP and are responsible for ensuring that your employees, agents, contractors and end users also comply.

Last updated: 14 June 2026

1. Purpose

This AUP exists to protect the integrity, security and performance of our network and infrastructure, to protect other customers who share that infrastructure, and to ensure the Services are used lawfully and responsibly.

2. Lawful use

The Services must be used only for lawful purposes. You must not use the Services to host, store, publish, transmit, distribute or link to any material that:

  • is illegal under the law of Northern Ireland, the United Kingdom, or any jurisdiction from which the material is published or accessed;
  • infringes the intellectual property rights of any third party, including copyright, trademark, patent or trade secret;
  • is defamatory, harassing, threatening, abusive or invasive of another’s privacy;
  • is obscene, or depicts or facilitates the abuse or exploitation of children in any form;
  • promotes or incites violence, hatred or discrimination;
  • facilitates fraud, phishing, identity theft or other deceptive practices; or
  • breaches any applicable data protection, consumer protection, financial services or gambling regulation.

You are solely and legally responsible for all content hosted on or transmitted through your website, systems and associated services, as set out in the Terms and Conditions.

3. Security

You must not, and must not attempt to:

  • gain unauthorised access to any system, network, account or data, whether belonging to us or any third party;
  • probe, scan or test the vulnerability of any system or network without written authorisation;
  • circumvent or interfere with any security, authentication or access-control measure;
  • introduce viruses, worms, trojans, ransomware or any other malicious code;
  • use the Services to operate, distribute or control malware, botnets or denial-of-service attacks;
  • intercept or monitor traffic or data not intended for you.

You are responsible for keeping account credentials, FTP details, logins and passwords secure, and for promptly notifying us of any suspected compromise of your account. Where you maintain your own website code, plugins, themes or third-party integrations, you are responsible for keeping these up to date and free of known vulnerabilities. We may require the removal or updating of software that presents a security risk to shared infrastructure.

4. Email and messaging

You must not use the Services to:

  • send unsolicited bulk or commercial email (“spam”), whether directly or via third-party services pointed at infrastructure we provide;
  • send marketing communications in breach of the Privacy and Electronic Communications Regulations (PECR) or applicable data protection law;
  • forge email headers, sender addresses or other identifying information;
  • operate an open mail relay or open proxy;
  • harvest or collect email addresses or other personal data without consent.

Mailing lists operated through the Services must be genuinely opt-in, with working unsubscribe mechanisms honoured promptly.

5. Resource usage

Where the Services are provided on shared infrastructure, they are provided on the basis of reasonable usage. You must not:

  • run processes, scripts or applications that consume excessive server resources or degrade performance for other customers;
  • use hosting accounts as general-purpose file storage, backup storage or file distribution services unrelated to the operation of the hosted website or system;
  • operate cryptocurrency mining, video transcoding farms, game servers or similar high-load applications without prior written agreement;
  • persistently exceed any allocated bandwidth or storage limits without agreeing an appropriate service upgrade.

Where usage materially exceeds reasonable levels, we will normally contact you to agree a suitable higher-capacity service, but reserve the right to throttle or suspend Services that are actively degrading shared infrastructure.

6. Use of software we provide

You must use any software, content management system, EPOS application or other software we provide only in accordance with the licence granted in the Terms and Conditions and any applicable third-party or vendor terms. In particular, you must not copy, modify, reverse engineer, redistribute or resell such software, or use it to provide services to third parties, except as expressly permitted in writing.

7. Domain names

You must not register or use domain names through the Services in bad faith, including registrations made primarily to infringe trademarks, impersonate others, or facilitate phishing or fraud. You remain bound by the terms of the relevant naming authority and registrar.

8. Reporting abuse

Suspected breaches of this AUP, including abuse originating from a website or system we host, should be reported to us at admin@eposni.com, providing as much detail as possible. We will investigate reports promptly and treat reporters’ details in confidence where reasonably practicable.

9. Consequences of breach

Breaches of this AUP are treated as breaches of the Terms and Conditions. Depending on the severity of the breach, we may:

  • notify you and require remediation within a stated period;
  • remove or disable access to offending material;
  • suspend some or all of the Services, with or without notice where the breach poses an immediate risk to security, legality or shared infrastructure; or
  • terminate the Services in accordance with the Terms and Conditions.

You remain responsible for all fees due during any period of suspension arising from a breach of this AUP, and shall reimburse us for reasonable costs incurred in investigating and remedying any breach. We will cooperate with law enforcement and regulatory authorities where required by law, which may include disclosure of customer information under a valid legal request.

10. Changes to this policy

We may update this AUP from time to time. The current version will always be available on this page, and continued use of the Services after a notified change constitutes acceptance of the updated AUP.

11. Governing law

This AUP is governed by the law of Northern Ireland and subject to the exclusive jurisdiction of the Northern Irish courts, consistent with the Terms and Conditions.

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