Guide · Switching
Switching EPOS system: what happens, step by step.
Changing tills sounds disruptive. Done properly, your staff are trained before day one and customers don’t notice. Here’s how it works.
+44 (0) 2890 991 247
Mon–Fri 9am–5.30pm
In short: check your current contract’s notice period, choose the new system with a demo, then we move your menu or product list across, set up staff and prices, link your card machine and train your team before go-live. Support starts the day you switch, and it’s Belfast-based and 24/7.
The steps.
- Check your current agreement. Note the notice period, any end date and whether the hardware is yours to keep.
- Tell us how you trade. Tills, handhelds, kitchen, card machine, reports you rely on.
- See it working. A free demo with your own menu or products, so you know what you’re getting.
- Move your menu or products. We build your menu, prices, modifiers and staff log-ins on the new system.
- Link your card machine. Dojo or Teya linked to the till, so amounts go across without retyping.
- Train your team. Before go-live, so nobody learns on a busy night.
- Go live, with support. We’re on hand from day one, 24/7.
What to have ready.
- Your current menu or product list, with prices
- Staff names and what each person should be able to do
- Your card machine provider, or whether you want a new one
- Any reports or exports your accountant relies on
- Your busiest days, so go-live avoids them
Free demo
Thinking of switching?
Tell us what you use now and what isn’t working. We’ll show you the system that fits and how the move would go.
Switching questions.
What owners ask before they change system.
Can I switch EPOS system mid-contract?
Check your current agreement’s notice period and end date first. Once you know when you’re free, we plan the switch around it.
Will I lose my menu or product list?
No. We move your menu or product list across and set up the new system for you.
How long does it take to switch?
It depends on the size of your menu and how many tills you have. We plan go-live around your quieter days and train your team first.
Can I keep my card machine?
Often, yes. We link Dojo and Teya card machines to the till. Ask us about your current provider.
Which system should I switch to?
We’re independent and sell four EPOS systems, so we recommend the one that fits how you trade. Compare them on our EPOS systems page or book a demo.
See it working in your venue.
Book a free demo. We'll show you the set-up that fits, answer every question, and give you a clear quote.
+44 (0) 2890 991 247Mon–Fri 9am–5.30pm
