1st February 2022
To our valued clients, vendors and partners:
We are extremely pleased to announce the merger of EPOS NI with Laganside Retail
Systems, a highly respected Vectron provider, and a respected company in the EPOS world.
With this merger, we look forward to continuing working for you while adding strength to our
existing valuable group of clients and partners across the UK & Ireland.
We will be working alongside Laganside Retail Systems for the next few months to make this
transaction a smooth and painless process for all customers who are joining us and we will
contact each one of you in due course to introduce the company and give you the vital
contact details you may need for support and consumable orders.
So, what does this mean for our clients?
There will be no service changes that will affect your business directly as a result of this
merger, however you will see significant benefits in the following areas:
● Increased resources – more staff and an expanded help desk, re-emphasizing
our market leading 24/7 support, 365 days a year
● Increased expertise (breadth and depth of staff knowledge)
● Additional sales and customer service resources – overall more bandwidth to
provide an even better customer experience
Our entire team is very excited about joining forces with Laganside Retail Systems and the
ability to bring even more knowledge and resources to all of our clients! We look forward to
being able to combine our expertise and experience with the great people at Laganside and
become part of a larger and stronger team of sales and support engineers.
Should you need to contact us in the meantime, you can call us on 028 9099 1247, or email
us at email@example.com.
All of us at EPOS NI want to personally say a big Thank You for your continued business,
and we look forward to our continuing relationship. Our goal has always been – and remains
– to support your business 24 hours a day, 365 days a year. In the coming days, you will be
receiving more information and phone calls to more fully inform you of how this change will
benefit your organisation. But for now, please accept our heartfelt thanks. And, please feel
free to reach out to any of us with any and all questions you may have about these exciting
changes or how EPOS NI can bring you additional benefits.
Should you need to contact us in the meantime, you can call us on 028 9099 1247, or email us at firstname.lastname@example.org
Paul Ely & Ben Nesbitt